Terms of Use

Big3Ball is an entertainment venue for guests aged 18 and above. By booking or visiting, you confirm you are at least 18 years old and agree to present valid ID upon request.

The online booking form is a request to hold a table — officially confirmed once Big3Ball contacts you via hotline +84 905 806 704 or Zalo within 15 minutes.

Tables are held up to 30 minutes past the reserved time. Beyond that without notice, Big3Ball may seat other guests.

Free cancellation or rescheduling at least 2 hours before the reserved time via hotline / Zalo.

For VIP Private tables or private events with deposit, refund policy will be specified at the deposit stage.

Dress code: smart casual / stylish. Big3Ball reserves the right to refuse service for non-compliant attire.

Prohibited items: drugs, weapons, or anything violating Vietnamese law.

Guests must follow staff guidance on security, fire safety, and house rules.

Big3Ball is not responsible for personal belongings lost in unmonitored areas.

Guests are responsible for their own health while using services. Notify staff in advance of any health conditions.

All content on big3ball.vercel.app (logo, images, text, video) is property of Big3Ball. Copying or commercial use without written consent is copyright infringement.

Big3Ball may update these terms at any time. New versions take effect upon publication at big3ball.vercel.app/en/terms with the updated date.

Questions: contact hotline +84 905 806 704 or Zalo zalo.me/0905806518.